Refund and Returns

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Refund and Returns

Returns

We accept returns within 14 days of delivery, provided:

  • The item is unused

  • The item is in original packaging

  • Proof of purchase is provided

Refunds

  • Once we receive and inspect the returned item, we will notify you.

  • Approved refunds will be processed to the original payment method within 7–10 business days.

Non-Returnable Items

  • Used candles

  • Customized or clearance items (if applicable)

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or incorrect.

For returns, contact us at info@zambrothers.com.